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Pricing

Zero-Waste Messaging.
Unlimited ROI.

Simple, transparent pricing. Unused message units Rollover Balance—you never lose what you pay for. iSend platform fee only—Meta message charges are paid separately to Meta.

Monthly Annual –20%
USD TZS

iSend Starter

The essential platform to jumpstart your growth with Official WhatsApp API.

$15 /mo

1,000 Monthly Units

Rollover

Meta fees paid separately

  • 1,000 Monthly Units (Rollover)
  • Official WhatsApp API Access
  • 3 Team Agent Seats Included
  • Basic Marketing Automation
  • Standard Message Analytics
  • Meta fees paid separately
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iSend Business (AI-Sales)

AI-powered marketing & sales. Train your customized agent to sell for you 24/7.

$35 /mo

5,000 Monthly Units

Rollover

Meta fees paid separately

  • 5,000 Monthly Units (Rollover)
  • AI Sales Agent (Sells for you 24/7)
  • Unlimited Team Members
  • Full Product Catalog Sync
  • Advanced Broadcast Campaigns
  • Priority Support (Swahili & English)
  • Meta fees paid separately
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iSend Pro / API

Enterprise-grade API access, white-labeling, and advanced team coordination.

$75 /mo

15,000 Monthly Units

Rollover

Meta fees paid separately

  • 15,000 Monthly Units (Rollover)
  • Full Developer API & Webhooks
  • White-Label (Remove iSend Branding)
  • Custom ERP/CRM Integrations
  • Advanced Business Intelligence
  • Dedicated Implementation Manager
  • Meta fees paid separately
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iSend Enterprise

Full-scale automation with high-volume conversation limits and VIP support.

$200 /mo

50,000 Monthly Units

Rollover

Meta fees paid separately

  • 50,000 Monthly Units (Rollover)
  • Personalized Account Manager
  • Custom Chatbot Strategy & Build
  • Unlimited Everything
  • SLA Guaranteed 99.9% Uptime
  • 24/7 VIP WhatsApp & Phone Support
  • Meta fees paid separately
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Transparent pricing

Based on Meta's Official WhatsApp API conversation rates. No hidden fees.

Cancel anytime

No lock-in contracts. Downgrade or cancel with one click.

Platform Fee Only

iSend charges for features/software. Meta bills you separately for conversation stamps via your Business Suite credit card.

WhatsApp Pricing

Understand Your WhatsApp Costs

Two separate charges: iSend platform fee + Meta's message charges. Here's how it works.

iSend Platform Fee

Software & Features

  • Access to iSend dashboard & features
  • Bulk messaging & automation tools
  • Customer support & updates
  • Included monthly message units (varies by plan)

Meta Message Charges

Paid directly to Meta

  • Pay Meta directly via your credit card
  • Customer replies are FREE (24h window)
  • Only template messages outside 24h window cost
  • $0.01 - $0.05 per message (varies by type)

Meta WhatsApp Message Rates (Tanzania)

Message Type When Cost (USD)
Marketing Template You initiate conversation $0.025 - $0.05
Utility Template Order updates, notifications $0.01
Text/Image Messages Within 24h of customer reply FREE
Customer Reply User messages you first FREE

* Rates are in USD and based on Tanzania (+255). Actual Meta rates may vary by country. View official Meta pricing

💡 How to minimize Meta charges

When customers reply to your message, a 24-hour window opens. Within this window, you can send unlimited text messages for FREE. Our system automatically sends a template first to re-open this window when needed.

FAQ

Frequently Asked Questions

How do I pay for Meta WhatsApp messages?
You pay Meta directly through your credit card linked in WhatsApp Business Manager. iSend does not add any markup to Meta's charges. You only pay iSend platform fee for using our software.
Can I use my existing WhatsApp Business account?
Yes! You can connect your existing WhatsApp Business API account to iSend. We support the official Meta WhatsApp Business API. Our team can help you migrate from other providers.
What happens if I exceed my message limit?
Unused message units roll over to the next month - you never lose what you pay for. We'll notify you when you're approaching your limit.
What payment methods do you accept?
We accept M-Pesa, Tigo Pesa, Visa/Mastercard, and bank transfers. For bulk purchases, we also offer invoice-based billing for businesses.

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